Because of all the ocnfusion surrounding my the Fray/Jack's ticket, I decided to send an email to LiveNation (since they don't provide a phone number on their website; I guess they don't want angry people like me ringin' them up). I think it sounds very professional, especially for a 15 year old. Oh and I had to write that my name is Lauren because when I was ordering my ticket and they asked for a first name, they said Laura was not an appropriate first name.
...okay.
Here's the email:
Dear LiveNation,
On March 7th, I bought a general admission ticket to see the Fray and Jack's Mannequin at the Meadows Music Center in CT on June 20. My name is Lauren Costello and my order number is [this is where I inserted the number but I'm not inserting it in my blog, haha]. Since then, the show has been moved the Chevrolet Theatre. Two people I know who bought seat tickets received emails that their tickets were no longer valid and the transactions on their credit cards were being stopped. I did not and still have not received any email saying that my ticket is no longer valid, and I have received no email saying I could use my ticket for the show at the Chevrolet Theatre. I checked Jack's Mannequin's website and there was a message from someone who works with the band saying that all people attending the show should hold on to their tickets, but today there was a presale on LiveNation for the show. I can understand people who have seats having to purchase new tickets because the seating arrangement of the Chevrolet does not coincide with the Meadows, but there were no specifications as to whether or not people with general admission tickets would have to re-purchase. Because I received no message about my ticket being invalid, I could not buy one from the new pre-sale. I would be very upset if I have to re-purchase my ticket and settle for a seat because I was not contacted properly and in a timely manner. I had made sure I got my ticket as soon as the pre-sale began because I wanted general admission. To undergo all this hassle only to be stuck in a seat seems unreasonable. My email address is wishwashedawayx3@aol.com. Thank you for taking the time to resolve this matter.
Sincerely, Lauren Costello
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